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Planned system outage - 12 September 2026 | Our online services including myIR, self service phone lines and gateway services will be unavailable on Saturday 12 September, 2026 from 1pm to approximately 10.30pm while we complete a planned system update. We apologise for any inconvenience this may cause.

Private domestic workers:

  • work in their employer’s home
  • do work for their employer which is not related to the employer’s business
  • are paid directly by their employer
  • do not work more than 30 hours a week on average for each employer.

You are not an IR56 worker if ACC or an ACC client pays you directly to provide an ACC client with:

  • attendant care
  • child care
  • home help
  • attendant care services related to training for independence.

ACC deducts the tax from these payments before they’re made.

Last updated: 24 Feb 2026
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